Hotel Mercure Melbourne Caroline Springs

Cancellation Policy: If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy: All children are welcome.
Up to two children under 12 years stay free of charge when using existing bedding.
One older child or adult is charged AUD 45.00 per night and person when using existing bedding.
One child under 2 years stays free of charge in a baby cot.
Maximum capacity of babycots in a room is 1.
There is no capacity for extra beds in the room.

Deposit Policy: No deposit will be charged.

Groups: No special conditions apply for groups.

VAT and city/tourist taxes: VAT is included.
Service charge is included.
City/tourist tax is not applicable.

Internet: Wireless internet is available in the hotel rooms and costs AUD 27.50 per 24 hours.

Meal Plan: Continental breakfast costs AUD 25.00 per person.
Breakfast is not included, breakfast menu is available and costs vary.

Parking: Private parking is possible on site and costs AUD 15.00 per day.

Pets: Pets are not allowed.


The hotel reserves the right to pre-authorise credit cards prior to arrival.